Privacy Policy
Last updated: November 2, 2026
This Privacy Policy explains what information Junk Removal Pros LLC ("we," "us") collects when you visit junkremovalprosllc.com or contact us, and how we use it.
Information we collect
- Information you give us: your name, phone number, email address, service address or ZIP code, a description of the items or job, your preferred date, and any photos or messages you send us.
- Payment information: payments are processed by our payment processor, Stripe. We don't store your full card or bank account numbers. See Stripe's Privacy Policy.
- Basic technical data: our website host may automatically log standard technical information, such as IP address, browser type and pages visited, for security and site performance.
How we use your information
- To respond to quote requests, schedule and complete jobs, and send invoices and receipts.
- To contact you about your job by phone, text or email.
- To improve our service, keep records required for taxes and accounting, and prevent fraud.
How we share information
We don't sell or rent your personal information. We share it only with service providers who help us run the business, such as our website host and form service, our payment processor (Stripe), and email or phone providers, or when required by law.
Text messages
If you text us or agree to receive texts, we'll only send messages about your quote or job. Reply STOP at any time to opt out. We don't share your mobile number or text-messaging consent with third parties for marketing.
Data retention and security
We keep customer records only as long as needed to provide service and meet legal, tax and accounting requirements. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
Your choices
You can ask us to access, correct or delete your personal information, or to stop contacting you, by using the contact details below. Virginia residents may have additional rights under Virginia law where it applies.
Children
Our services are for adults. We don't knowingly collect information from children under 13.
Changes
We may update this policy from time to time. The date at the top shows when it was last updated.
Contact us
Junk Removal Pros LLC, Forest, VA 24551
Phone or text: (434) 665-8613
Email: admin@junkremovalprosllc.com